When we trained to be a driving instructor, many of us learned via a process - by being conditioned.
Conditioning was often done via role play and many of us had unpleasant experiences with this. Some trainers implemented negative reinforcement, or even punishment, when a PDI offered an inappropriate instruction. Of course this was down to the way the trainer interpreted the instruction, and often had very little evidence to back up or justify their behaviour. For example, the PDI says 'depress the clutch' so the trainer starts talking into the footwell, telling the clutch what a horrible clutch it is! In some respects, this is ridiculous as the clutch is an inanimate object, and the trainer is making a joke, but at the same time it is belittling the PDI's attempts at instruction. Clearly there is a point to be made, but it could be done differently. Asking the PDI: ‘how much do you want me to push the clutch down, could you show me to give me some idea?’ is a much more helpful answer and one that is unlikely to demoralise the PDI. The problem with conditioning a person to respond in one way or another by punishment or reward, is that it is unlikely to produce a learner who can think on their feet, let alone an ADI who can help a learner think on their feet. This is the reason Tri-Coaching Instructor Training was developed (TCIT). The course has been designed to be totally client-centred and bring ADI training into the modern era of learning. If you are thinking about becoming a trainer; or, you are a trainer, who is repeating the old-fashioned style of training, based on WHAT subjects and knowledge to deliver, and not on HOW to deliver effective teaching and learning strategies, this is the course for you. Let’s look at the advantages and disadvantages of ‘instructional conversation’.
The Advantages * It is a convenient method of delivering an explanation * It can be adapted to the individual and matched to their needs * It can be inspiring * You need little preparation if you are an experienced trainer * It is a quick and easy method of delivering information * It is far more personal than written information. The Disadvantages * The client is not required to form an opinion or understanding * There is no feedback on whether understanding has taken place * Retention of the information is poor, so the information has to be repeated again and again * The teacher dictates the pace of the information * Information is often delivered too quickly to be retained * It can be boring * There is no client involvement * Clients' concentration span is around 15-20 minutes when information is presented by talking and listening * It assumes you have the client's consent * Our short-term memory becomes overloaded The problem we face, as driving instructors, is instructional conversation is probably the number one tool that we have in our communication strategies, therefore it has to be engaging. Bearing this in mind how good are your current communication skills? Would you like an opportunity to improve and develop those skills? Our coaching courses will help you compare and contrast your training skills and will be invaluable in improving those subtle skills that accelerate your clients learning. To find out more about our courses visit our website. |
AuthorSusan McCormack Archives
October 2022
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