Let’s look at the advantages and disadvantages of ‘instructional conversation’.
* It is a convenient method of delivering an explanation
* It can be adapted to the individual and matched to their needs
* It can be inspiring
* You need little preparation if you are an experienced trainer
* It is a quick and easy method of delivering information
* It is far more personal than written information.
* The client is not required to form an opinion or understanding
* There is no feedback on whether understanding has taken place
* Retention of the information is poor, so the information has to be repeated again and again
* The teacher dictates the pace of the information
* Information is often delivered too quickly to be retained
* It can be boring
* There is no client involvement
* Clients' concentration span is around 15-20 minutes when information is presented by talking and listening
* It assumes you have the client's consent
* Our short-term memory becomes overloaded
The problem we face, as driving instructors, is instructional conversation is probably the number one tool that we have in our communication strategies, therefore it has to be engaging.
Bearing this in mind how good are your current communication skills?
Would you like an opportunity to improve and develop those skills?
Our coaching courses will help you compare and contrast your training skills and will be invaluable in improving those subtle skills that accelerate your clients learning.
To find out more about our courses visit our website.